Page 58 - 2020-2021 İngilizce

UNIT ON THE PHONE 5

5. 7.

Hello. I’d like to book a
Hi Alice. It’s Tom. Is Mr.
Peters there? room for tomorrow.
Customer
Tom I am afraid he isn’t
available at the Hello sir. - - - -
moment.
Alice I can’t hear you well. It’s Receptionist
- - - - a bad line. Could you
say that again?
Customer All of our rooms are
Tom
Of course, I will. reserved for tomorrow,
I am sorry.

Receptionist
Alice
Thank you. Have a nice
day.
A) I am afraid there aren’t any available rooms.
Tom B) Certainly. Would you like a single room or a
double one?
yayınları
A) Could you speak louder? C) I am sorry but we are closed tomorrow.
B) Can you tell him to call me back in an hour? D) Sorry, we are trying to solve a problem so we
C) Okay, I’ll call him back later don’t accept guests.
D) I’ll see him at the office, then. NCELiK 8. Carmen has got an interesting phone. She always

keeps it at home. It doesn’t have a screen. There
are only buttons for numbers. She can’t carry it
with her because it doesn’t work outside and she
can’t put it in her pocket or in her bag because it’s
very big.
Which picture shows Carmen’s phone?

6. If you buy something and you need information, you
can call them. Their job is to help people and give
them information. When you have a problem with
something you bought, you can call the number
and ask them. They will give you information about
it. A lot of people work here at different hours, so
the service is available twenty-four hours a day.
According to the paragraph, what’s this place?

A) A Police Station
B) A Municipality
C) A Hospital
D) A Call Center

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